A simple self-check-in process with a unique access code 24 hours emailed to you prior to your arrival.
Of course if you would like someone to meet you for check-in we can accommodate that. Otherwise, we provide access codes prior to arrival so guests can check in at any time of day.
There is no need to check out, however, we do ask that the rooms are available for housekeeping staff to begin by 11 AM.
Early arrivals and late departures are upon request and subject to availability and a fee of $50.
Check in is 4pm. The earliest possible early check-in window is between 12PM-2PM. The latest late check-out is 12PM the day of check-out.
However, if you would like to drop off your bags early (between 10am and 6pm only), just let us know and we will accommodate that at no charge.
Check-in & Parking
How do I check-in & out?
No need, unless you want to. We leave it up to you. If you would like someone to meet you for check-in we can accommodate that. We provide access codes prior to arrival so guests can check in at any time of day. There is no need to check out, however, we do ask that the cabins are available for housekeeping staff to begin by 11 AM.
What are check-in and check-out times?
Check-in is after 4PM. Guests are welcome to self check-in anytime after 4PM. If you would like assistance please call or email us.
Check-out is 11 AM. Departures past 11AM are subject to a late departure fee of $50 + taxes. After 1 p.m. the total night rate will be applied.
Can we check in early or check out late?
Early arrivals and late departures are upon request and subject to availability and a fee of $50. The earliest possible early check-in window is between 12PM-2PM. The latest late check-out is 12PM the day of check-out.
Can I drop my bags off if we arrive early?
We can store your luggage upon your arrival if your room is not ready and also upon your check-out if needed (only possible from 10 a.m. to 6 p.m.)
Do you have parking?
Free onsite parking is available. Cabin guests arriving from Longhill Road park in the parking area at the end of Spruce Lane. Cabin’s 1&8 parking spots are located adjacent to the cabins. Sprucetop Cottage guests will arrive at 255 Main Street and can park in the roundabout. A map will be provided along with other correspondence before arrival.
Booking
How do I book a room?
The most current way to check availability and book rooms is on the Black Forest Cabins website. We do not take accept reservations by phone.
What is your cancelation policy?
Full refund for bookings canceled 14 days or more in advance of arrival date. Guests will receive a 50% refund if canceled 7 days prior to arrival. No refund for guests canceling less than 7 days of arrival.
Do you have special rates for Military?
As a token of appreciation for their current and past efforts, the Canadian Forces Appreciation Fare is offered year-round to serving members and veterans of the Canadian Forces. Please contact us directly to book.
Do you have special rates for Seniors?
Guests 65+ enjoy a discounted rate. Please contact us directly to find out more.
Do you have any special group rates?
A discount rate is available for groups of a certain size. Some restrictions apply. For details on special group rates, please contact us directly to find out more.
Cabins, Cottage & Common spaces
Do you have cable?
Smart Samsung Frame televisions are equipped with apps and Sonos for streaming. Netflix, Spotify, Crave and other streaming services are available.
Do I get a key?
Guests are provided with a code to access the cabins 24 hours prior to arrival. The code is texted and emailed, along with additional booking information.
Do you have special rates for Military?
All rooms have one king-size bed. We do not have two-bed options or offer cots. Sprucetop Cottage sleeps 8 with two queens and four doubles.
Do you have ice?
We do not but we are working on a plan!
Can I smoke on premises?
Black Forest is a 100% Smoke-free establishment – including common areas. A $250 fine will be applied.
What’s your policy on noise and parties?
Excessive noise, parties and overnight guests are not allowed. Missing or damaged cabin items will be charged to guests.
Do you have bike storage?
We are working on this.
Is there a common area or space that I can book for an event?
We are working on this.
Do you accept pets?
Sadly no, we are pet people but had to make the difficult decision to not allow pets.
